Author Archives: jripslinger

Blending 70s and modern tech

While I was looking for sources for my article that discussed the military’s use of emerging communications and technology, I found this article from the Duffel Blog, which is the military’s version of The Onion. 

The article, “Navy Issues Tablets to Prepare Sailors For Careers Working With 1970s Electronics” isn’t wrong. In fact, the system I was trained the maintain, the AN/SLQ-32, was developed in the 1970s.

Duffel Blog “quoted” the Master Chief Petty Officer of the Navy Mike Stevens: ““This is a cost effective way to replace the two books we issue at boot camp and it will also streamline the training process so recruits can spend more time folding clothes.”

Also true. And yes, I spent a lot of time in boot camp folding and ironing clothes. These mundane tasks are given to teach recruits to pay attention to details. Most of boot camp is designed around that purpose, actually.

However, while issuing tablets to Navy recruits can generate some funny stories, it signals a huge change in the service: audience analysis. Military service is often categorized by blind obedience, but the Navy is moving away from that philosophy. Leaders are encouraged to explain the “why” behind orders. And the military is creating training methods and knowledge management systems that mimic the devices and apps digital natives are already familiar with.

When the news about Navy boot camp issuing tablets to recruits, I joined in the ribbing around the ship that new recruits were spoiled. However, reading the story again through my technical and professional communication lens, I can appreciate Stevens’ revolutionary idea and I applaud him for making it happen. Because several of his salty peers would have dismissed the idea the way I originally did.

In addition to looking at new technology, I also examined the military’s use of social network sites. Overall, the military encourages servicemembers to use social media for its positive benefits, like keeping in touch while deployed. The military has even created its own knock-off version of Facebook. YouTube, Blogger, and Wikipedia. However, the military is still working on negating the negative aspects of social media: OPSEC violations and harassment.

Speaking of OPSEC. Check out this sweet declassified report I found.

Finally, I examined how technology was changing warfare tactics. I found a source that talked about Russia spending a lot of money to create #fakenews when it annexed Crimea in 2014. #shockedsaidnoone

However, #fakenews will be an issue for incoming servicemembers because multiple researchers found today’s students aren’t very good at discerning fact from fiction online.

Overall, I assessed the military’s use of technology and emerging communication methods as on the right track but with room for improvement.

Siestas by the sea and the importance of empathy

This summer, I briefly worked with the captain of ARC Almirante Padilla FM-51 during a multi-national exercise. During some town time, he told us that Colombia’s coastal cities, like his hometown of Cartagena, take mid-day siestas and businesses are often closed. Unfortunately, the Colombian navy does not siesta during lunch. The captain said sometimes this is frustrating when he wants to use his lunch break to run errands but all the local businesses are closed. He also pointed out that Colombia’s inland cities, like its capital Bogota, don’t siesta either.

ARC Padilla

ARC Padilla FM-51

Others asked the ship captain about Colombian food and the weather. No one asked about business communication practices. I don’t know how much value the Colombians place on e-mail communication, but is likely not as high as Americans. In Barry Thatcher’s (2010) essay “Understanding Digital Literacy Across Cultures,” he pointed out Colombia is the only Latin American country that considers e-mail as an “in-writing” agreement and only if the senders and receivers can be verified (p. 182).

This week’s readings in Rachel Spilka’s (2010) anthology Digital Literacy for Technical Communication reminded me of working with the Colombian captain for several reasons.

  • Bernadette Longo (2010) noted in her essay “Human + Machine Culture” that “people value human relations. We want to feel connected to other people” (p. 156). She also observed that “since the 1980s, our interactions with people have become more and more mediated by electronic devices” (p. 156). I am glad my colleagues and I took the opportunity to have a face-to-face conversation. After reading Sherry Turkle’s Alone Together: Why We Expect More from Technology & Less From Each Other, interpersonal communication skills are not something to take for granted.

 

  • Thatcher (2010) pointed out that Americans tend to assume the rest of the world operates the same way we do; however, many countries, especially Latin American ones, tend to value interpersonal values more than we do (pp. 170-171). Hearing that some countries still value siestas is a good reminder not to take everything so seriously.

I am glad my colleagues and I took the opportunity to learn more about Colombia because it added to my “empathy bank,” so to speak. Ann M. Blakeslee (2010) conducted case studies with five technical communicators for her essay “Addressing Audiences in a Digital Age.” She learned only half of the writers were actually able to communicate with their audiences to learn what their preferences are (p. 208). The other writers were prevented from having direct contact with their customers and only received second-hand information from other company employees (p. 208).

In addition to direct customer communication, the technical writers used personas, trouble call logs, and user reviews and feedback forums to perform audience analyses (Blakeslee, 2010, pp. 207-210). These practices also contribute to the overall empathy levels of the technical communicators Blakeslee (2010) surveyed. I think Steve Krug (2014), who wrote Don’t Make Me Think, Revisited: A Common Sense Approach to Web Usability said it best: “Empathy is virtually a professional requirement for usability work” (loc. 2,627).

So my goals this week are:

  1. Take opportunities to communicate face-to-face instead of through electronic means.
  2. Continue to use empathy in my decision making.
  3. Nap.

Rhetoric around the house

Dave Clark (2010) had a hard time finding a good definition of “technology in his essay “Shaped and Shaping Tools.” I feel confident seven years later academia has caught up and crafted a definition of technology that includes rhetoric. Because around my house, the non-humans are more adept at persuasive discourse than the human. Here’s my list, starting from the top:

1. Socks. I learned watching the Canadian Broadcasting documentary The Lion in Your Living Rooma cat’s meow is the same frequency as a baby’s cry. So Socks uses pathos to express his desires. Here he is asking to go outside.

2. Roomba. My vacuuming robot would be a great example of rhetorical technology because she uses ethos, pathos, and logos to communication and she’s not nearly as demanding as the cat. I’ll tell you how she accomplishes this using actor-network theory.

Clark (2010) touched on actor-network theory toward the end of his essay. I think actor-network is important to the discussion of rhetoric and technology because the theory states that “almost all of our interactions with other people are mediated through objects of one kind or another” according to John Law (1992) in “Notes on the Theory of the Actor-Network: Ordering, Strategy and Heterogeneity (p. 381). In 1992, Law (1992) used an example of an overhead projector to make his point of how things mediate communication (p. 382). Today, Law (2010) would have several examples to chose from, including Twitter which was Clark’s (2010) “current techno-rhetorical obsession” in 2009 (p. 86).

I think Roomba shows some advancements in rhetorical technology because she communicates directly with the user; her communications are not mediated. Her ethical appeal is derived from the fact that she is capable cleaner. Some friends and recommended Roomba, but we were skeptical because of the $600 price tag, but she was worth the investment. Before Roomba joined us, the house needed to be vacuumed at least weekly to keep up with the dog’s shedding. I see Roomba’s logical appeal every time I empty her bin and dump out all the dog hair and cat litter she’s collected around the house. Roomba appeals to me emotionally, too,  because I associate her with positive experiences. After she completes a job, her associated cell phone app generates a map that shows me where she cleaned.

RoombaMap

Roomba’s success is due to the fact that her designers at iRobot did not just build a vacuuming robot, but they considered the other actors who would interact with the robot. In Roomba’s case, the other actors are people of varying technical backgrounds. The app offers written, photographic and video demonstrations on how to troubleshoot and conduct routine maintenance. And Roomba’s debris extractors are designed so the user cannot put them back in the wrong positions.

Hopefully, products like Roomba can help researchers like Clark (2010) better define technology and how products can use rhetoric to provide a better experience for consumers.

3. Husband. Does not use ethos, pathos, or logos, but still somehow manages to get his way … sometimes.

 

TC: The Madonna of career fields

If Madonna had stayed a “Material Girl” and never made “Confessions on the Dance Floor,” she likely would not have an active 40-year entertainment career. Technical communication has also continued to evolve to stay relevant. The key to success for technical communication is not getting too hung up on the name.

The Bureau of Labor Statistics defines the profession as “Technical writers, also called technical communicators, prepare instruction manuals, how-to guides, journal articles, and other supporting documents to communicate complex and technical information more easily. They also develop, gather, and disseminate technical information through an organization’s communications channels.” The Bureau of Labor also predicted the field will grow 11 percent–faster than the overall average–in the next 10 years because it will be “driven by the continuing expansion of scientific and technical products. An increase in Web-based product support should also increase demand for technical writers. Job opportunities, especially for applicants with technical skills, are expected to be good.”

In her anthology Digital Literacy for Technical Communication, Rachel Spilka (2010) said her collection “points to the critical need for evolution” (p.3). And Saul Carliner’s (2010) essay “Computers and Technical Communication in the 21st Century” illustrates how the field has been able to embrace new technologies to provide better support for customers. However, as the field continues to evolve, professionals in the field may not be called “technical writers” or “technical communicators.”

Eva Brumberger and Claire Lauer (2015) investigated the evolution of the field in their article “The Evolution of Technical Communication: An Analysis of Industry Job Posting,” which was published in November 2015’s issue of Technical Communication. The researchers analyzed 914 job postings from Monster.com over a 60-day period for a variety of jobs to include content designer, information architect, social media developer, technical editor, technical writer, UX researcher, and web writer (p.  The researchers only kept listings whose primary duties were rhetorical in nature, and divided the jobs into five fields: 1. content developer/manager; 2. grant/proposal writer; 3. medical writer; 4. social media; 5. technical writer/editor (pp. 228-229). In their analysis, Brumberger and Lauer (2015) discovered that all five fields place a strong emphasis on written communication [at least 70%] (p. 236).

According to Carliner (2010), technical writers in the 1970s were primarily producing written content to help customers understand their newly purchased mainframe computers (pp. 22-25). In current times, Carliner (2010) said, software engineers perform the roles of technical communicators (p. 25). Brumberger and Lauer (2015) reported almost 40 years later, technical communicators are expected to be strong in written communicators [75%] (p. 236).

While technical communicators first created books, most technical content today is found online, according to R. Stanley Dicks (2010) who wrote: “The Effects of Digital Literacy on the Nature of Technical Communication Work” (p. 51). So, while a lot in the field has changed over 40 years, the core competency of written communication has not wavered. The emerging media platforms have given the field an opportunity to produce more meaningful written content because it has better communication channels with its audience. Dicks (2010) wrote that companies cannot hide common product issues because they will show up on product reviews, blogs, and message boards (p. 57).

Madonna has remained relevant for 40 years because she was able to keep a pulse on what was current. Technical communication has performed a similar feat by evolving but also by keeping audience analysis at the forefront. As long as the field continues to perform audience analysis and adapt, it will be a viable career opportunity for years to come.

 

 

Web 2.0: collaboration and oversharing

Sailors in the information warfare community, such as information systems technicians, intelligence specialists, or cryptologic technicians, generally live with the “nerd” stereotype, and most of us live up to it in different ways. My nerd outlets are academics and fitness tech. Others like anime and several of these Sailors play video games, especially World of Warcraft. (Although, I’m told the game isn’t as cool anymore and many have moved on to other games. Don’t ask me what’s cool now.)

So imagine my surprise when Howard Rheingold wrote in his book 2014 Net Smart: How to Thrive Online that World of Warcraft was cool. He said, “World of Warcraft is the new golf [in Silicon Valley]” (p. 158). Rheingold said World of Warcraft, as an interactive, multi-player game is a great example of collaboration online because players must form teams to complete quests (p. 158). He also cited a researcher who said it’s been estimated gamers have spent 5.93 million years playing World of Warcraft (p. 158). In some ways, I’m not surprised. My husband, feeling some nostalgia, spent the last year playing an older version of World of Warcraft on a Czech server. All I know is his “raid” schedule definitely cut into our social life. While annoying then, after reading Rheingold, I can appreciate the amount of collaboration it took to assemble 30-plus gamers (I think) from across the globe to play at a certain time.

Collaboration is important, according to Rheingold because it leads to “collective intelligence,” which is “a situation where nobody knows everything, everyone knows something, and what any given member knows is accessible to any other member upon request …” according to Henry Jenkins in his article “Collective Intelligence vs. the Wisdom of the World,” published in 2006 and cited by Rheingold (p.159). Collaborative efforts and crowdsourcing have created some of the web’s best resources including Wikipedia and the Linux operating system.

Rheingold says updating Wikipedia is a simple process: “All anybody has to do is click the ‘edit this page; link at the top of every Wikipedia page” (p. 181). Rheingold also wrote that Wikipedia’s founder’s first project, Nupedia, was a failure because the volunteer-written articles had to be vetted by an expert, which proved to be costly and time-consuming (p. 180). Wales dropped the expert vetting and Wikipedia took off (pp. 180-181).

However, Nicholas Proferes, author of “Web 2.0 user knowledge and the limits of individual and collective power,” published in 2016, argues Wikipedia isn’t the collaborative platform it claims to be because “only a small number of elite editors … contribute a significant amount of content to the platform.” Proferes added that “Getting new Wikipedia users to contribute has been a significant challenge” because the new users need training.”

To see who was right, I decided to make a small change to my alma mater’s Wikipedia page. I added the link to The Times-DelphicDrake’s student newspaper, and it was almost as easy as adding a link to WordPress. The “link” icons were the same in Wikipedia’s visual editor. I opted to create an account, and when I did, I was given tips on a username. After I added the link, I was asked to describe my changes and enter a string of letters to let Wikipedia know I’m a person and not a bot, then I hit “save changes.”

While Rheingold and Proferes disagree on the ease of Wikipedia, they both agree that Facebook’s privacy settings are difficult to navigate through. Proferes cited Lorrie Cranor (2003), who said “read-ability experts have found that comprehending privacy policies typically requires college-level reading skills.” Rheingold cautioned Facebook users “it is crucial to always keep in mind that your control of what Facebook technology can do with, as well as to your information … is limited, plus subject to change at any minute” (p. 234).

Overall, Rheingold sticks to the positive sides of Web 2.0 technologies while Proferes explores some of their pitfalls, but men caution users that regardless of what platform they are using (especially Facebook), it is important to know how the service works and what information it is collecting and sharing about you. So, be a good citizen on the Web, share your insights, just don’t share your whole life.

The Kinnick Wave, Roku, and reviews

I dare you to keep a dry eye after watching College GameDay‘s feature on the Kinnick Wave. (Links to the video and to a segment created by Fox Sports can be found here.) When University of Iowa Children’s Hospital completed its new building, it included a “press box” on the top floor that overlooks Kinnick Stadium. During football games, patients and their families can go up there to watch the games.

A fan page called Hawkeye Heaven engaged in the participatory culture that Howard Rheingold (2012) discussed in Net Smart: How To Thrive Online. It posted this on Facebook because, like Rheingold described, “they believed they had some degree of power” to create a change (p. 115). After being “liked” over 5,000 times and “shared” more than 3,000 times, the word got out.

And resulted in this:

When Iowa played Iowa State the following week, ESPN delayed the commercial break after the first quarter to air “the wave” live.  And about a month later, ESPN featured this on College GameDay (same video from the link in intro paragraph):

This is my favorite response to the ESPN feature. Fran’s Red Face is a spoof account for Iowa’s occasionally emotional men’s basketball coach.

This is just one example of how social media can effect positive changes, which was one of the themes for this week’s readings. In addition to Iowa fans, football fans at College GameDay’s live broadcast at Virginia Tech in Blacksburg, Va., did the wave as well as fans in East Lansing, Mich., who were hosting Iowa against Michigan State.

But movements don’t always need large followings, they just need a platform, said “The Long Tail” author Chris Anderson. In his Wired featured, he explained major entertainment companies invest the majority of their money in big names and big productions, which is ill-advised because “‘misses’ usually make money, too. And because there are so many more of them, that money can add up quickly to a huge new market. Or in my case, a big jump in morale in the workplace.

When I first started working for Ingersoll Wine Merchants, we listened to an adult contemporary station on the radio. At first, it wasn’t bad, but it did not take long for the station to become repetitive. Then, shortly after Christmas and all of its song, my boss purchased a Roku box, and we started listening to Radio Paradise, which is a wonderful listener-supported station that plays a wide variety of music. It introduced me to a lot of new artists, including Jill Barber, a Candian jazz singer, who I saw live in New York in 2014.

While it is good to follow the road less traveled for music and entertainment, it is not always recommended for consumer goods. I learned Cluetrain’s No. 11 on its “95 Theses” the hard way shortly after I graduated college. (Author’s note: This story from 10 years ago is a little embarrassing, but I think it illustrates my point. … Don’t judge too harshly.)  I was looking to expand my exercise video library, and Carmen Electra’s Aerobic Striptease sounded like fun. When I looked into it, the video series had a lot of negative reviews for not being long enough or challenging enough. Despite the bad reviews, I purchased it anyway and saw for myself it wasn’t a good buy. When I moved from Des Moines, all those DVDs made the “donation” box. Now when products on Amazon have many negative reviews, especially regarding customer service, I find an alternative product.

Like Rheingold said, social media provides a lot of positives, as long as we use our BS filters and don’t let it take over our lives.

No, really, I’m working

Kudos to Dave, the professional communicator featured in “Coordinating Constant Invention: Social Media’s Role in Distributed Work,” who ensured the author understood he wasn’t just blogging. He was working. Although Stacey Pigg dedicated a lot of time studying freelance writers, it seemed she also had a hard time associating social media with work. While the technology and the money are present to allow entrepreneurs and freelance writers to make a livelihood with social media, our mindsets are not.

And who can blame us? I’m as guilty as Pigg in that regard. If I see FaceBook or YouTube open on a co-worker’s screen, my first thought is “slacker.” Pigg cited five authors who said, “social Internet use in work contexts is more frequently constructed as ‘cyberslacking'” (Pigg, 2014, p. 73). However, whenever I use social media at work, it is usually for work purposes. I’ve used Facebook to either contact a co-worker or to check the calendar of events at the base gym. I’ve used YouTube to learn how to accomplish tasks in Excel or how to change the combo on a lock.

I understand some of the technical limitations that prevent companies from utilizing social media, but I wonder if that is the whole story or if managers are hesitant to implement these tools due to the stigma of “cyberslacking.” In her article, “Using Social Media for Collective Knowledge-Making: Technical Communication between the Global North and South,” Bernadette Longo (2014) wrote “one area of expertise technical communicators that have traditionally claimed is that of audience analysis and user accommodation” (p. 23). I think most companies try to accommodate their users, but it seems they are slacking in accommodating their employees.

Pigg (2014) could have used the City of Jacksonville as an example of an organization that blocks employees’ use of social media that has “largely negative effects on employees” (p. 73). Toni Ferro and Mark Zachry (2014) also found that 21 percent of all their study participants “reported that their company blocks the use of specific web sites” (p. 13) in their article, “Technical Communication Unbound: Knowledge Work, Social Media, and Emergent Communicative Practices.” Jacksonville’s animal shelter uses Facebook as the primary means to communicate with volunteers and fosters. Therefore, the employees have to utilize their smartphones and often their personal accounts to communicate on behalf of the city. This also makes their personal Facebook accounts subject to the Freedom of Information Act.

I am happy to report that the Department of Defense has recognized the potential of social media platforms and has replicated some of them with the appropriate security considerations. For example, my command uses its Intellipeda page to post our intelligence products. We also use chat/instant messaging, secure VOIPs, and secure video teleconferences to collaborate. For an exercise, we used SharePoint to collaborate, and it worked really well for multiple people to be able to edit products. However, we haven’t transitioned to SharePoint for our daily products. During a different exercise, Bleater (think Twitter), played a large role because all the “players” used it: good guys, bad guys, and bystanders.

Ferro and Zachry (2014) concluded their paper by suggesting teaching students about “services rather than on the sites that now dominate the popular imagination about social media. Students need to learn to communicate effectively through services, not only to operate the sites that are currently most popular in their network” (p. 20). I agree that focusing on what services a particular site can offer, we can help remove the stigma that social media is just a time-waster, when in fact, it can make us more productive.

Social media in the Navy

In their article, “Professional and Technical Communication in a Web 2.0 World,” Stuart Blythe, Claire Lauer, and Paul G. Curran (2014) wrote that “the availability of digital and mobile technologies has blurred the lines between personal and professional purposes, and has implications for how we characterize even seemingly inconsequential writing acts such as texing” (p. 282). As social media use evolves, the Navy has implemented policy changes to adapt. Here is my rundown of the good, the bad, and the ugly regarding the Navy’s and Sailors’ uses of social media platforms.

The Good: Social media platforms have expanded the reach of the Navy’s public affairs offices. For example, here is the link to my command’s Facebook page. It shows pictures of ships providing humanitarian aid following Hurricane Maria and recently promoted Sailors. Commands’ social media pages are invaluable to family members of deployed Sailors so they can see some of the missions their loved ones are doing. Many Sailors prefer to use Facebook Messenger to contact loved ones while deployed or just stuck in a secure space. I have one particular Sailor who will more likely respond to a Facebook message than a phone call.

Many Sailors who are “sponsoring” a prospective gain to the command usually first turn to Facebook to find the new Sailor’s contact information. Danah M. Boyd and Nicole B. Ellison (2008) learned in their research “Social Network Sites: Definition, History, and Scholarship” that many people don’t use social media to find new friends (p. 211), but in the Navy it is common practice to “Facebook stalk” incoming members to the command.

Group texting apps such as WhatsApp also help facilitate communication. During Hurricane Matthew in 2016, the base was evacuated. My chain of command did a poor job creating group text phone trees, so information flow was spotty. During Hurricane Irma, we created WhatsApp groups and the communication flow was greatly improved.

The bad: Boyd and Ellison (2014) cited Acquisti and Gross (2006), who said “there is often a disconnect between students’ desire to protect privacy and their behaviors” (p. 222). This is true in the Navy as Sailors have been disciplined for documenting their misbehaviors. The most recent case involved two corpsmen (these junior Sailors were misidentified as nurses in some media reports). who used SnapChat to share videos of them making newborns rap and pictures of their middle fingers with the infants. The caption read, “This is how I feel about these mini Satans.” What was likely just a stupid post to blow off some work steam will likely cost these Sailors their careers due to the outrage on social media. The commander of Navy medicine also implemented a new policy prohibiting the use of cell phones in patient care areas.

The ugly: Boyd and Ellison (2008) also discovered that homogeneous populations tend to associate on social media as well (p. 214). In the military, a group of likeminded servicemembers created a site to exchange nude photos of their fellow military members. It prompted the Chief of Naval Operations to make online harassment punishable under the Uniform Code of Military Justice to include sharing intimate photos.

Moving forward, I hope more Sailors, especially the junior ones, can learn from the mistakes of their peers and only use social media for positive purposes.

Be professional

In their article, “The Rhetoric of Reach: Preparing Students for Technical Communication in the Age of Social Media,” Hurley and Hea (2013) discussed their students a fear of “illegitimacy about social media,” which is reasonable considering their introduction of Social Media Gone Wrong: Greatest Hits (p. 56). However, I’ve found the easiest way to counter the illegitimacy fear is to be professional.

Kitten Lady’s Hannah Shaw is a perfect example. She is an animal advocate and on her website, she provides resources — mainly YouTube videos — on how to take care of kittens. As she says on her website, http://www.kittenlady.org, she started to create resources when she tried to find information on caring for neonatal kittens and came up empty-handed.

Whenever I have a question about kitten care, my first stop is her YouTube channel. Hannah isn’t a vet or vet tech but that does not dimish her credibility in her videos because they are beautifully produced. They look professional therefore her audience associates her with being a credible professional. Even her kitten rap videos, which are made just for fun, follow suit with her instructional pieces.

Hurley and Hea (2013) also mentioned their students were leery about social media because there’s so much noise, it can be difficult to be heard (p. 60). Thank goodness the internet loves cats. Hannah recently hit 500,000 followers on Instagram mostly because her feed is adorable kittens. She uses the kittens as a draw and links to her other media in the caption.

My friend Megan, a registered dietitian who runs http://www.thenutritionaddiction.com, recently posted on Instagram that taking professional-looking photos was a major key to building her business and attracting new clients.

Neither one of these ladies are technical communicators, but they are both using social media to instruct their audiences. Hurley and Hea (2013) had their students complete similar projects for technical communication classes (p. 63).

While social media can reveal negative personal information about people, it can also convey positive personal information as well, which makes social media personalities like Hannah and Megan seem more relatable. Hannah reveals that she takes vacations, so she doesn’t burn out from neonatal kitten care. She also recently broke down crying on a live post because of all the mean comments she was receiving. Most of them suggested she needed to take care of all the orphaned kittens. She used the video to stress “You are someone and you can help, too.”

On her Instagram, Megan confesses that her favorite foods are chips and salsa and she has a penchant for vodka. Again, it’s that “real talk” that adds to her credibility on social media.

Technical communicators who want to use social media should do so professionally and with a human touch. It shows empathy, which I think is the epitome of social media. Think of it as wearing a tuxedo T-shirt. It says “I want to be formal, but I’m here to party” (Cal Naughton Jr. from Talledaga Nights). 

Jennifer’s blogging experience

As I mentioned in my introduction, I first started blogging for an undergrad class. During that time, I was also the web editor of my college newspaper, The Times-Delphic. So, I also created a blog for the newspaper. Reporters blogging was all the rage at Gannett, so I thought I should mimic the tactic.

I don’t recall a lot of people reading either blog. I usually blogged after I posted an issue so I could highlight it. I also blogged when there was breaking news that I posted to the Web site. I honestly don’t remember what I had to blog about for my class. How sad is that? In my defense, it was over 10 years ago.

Despite my limited recollection of what I actually wrote, I remember thoroughly enjoying the experience. Alex Ried’s article “Why Blog? Searching for Writing on the Web” explained that school assignments are just that — assigned. Whereas blogging “is an excellent opportunity for exploring and developing intrinsic motivations for writing” (p. 303).

During one of my performance reviews, I mentioned starting a health and fitness blog for The Des Moines Register. I never followed through with it, but I wanted to create it because it was a subject I was interested in and wanted to learn more about. Again, 10 years later, I still haven’t blogged about the topic, but I did create a PowerPoint on it for training. I included pictures of RuPaul, cheese, and booze, so you know it’s not boring.

I am looking forward to reacquainting myself with this medium.