Author Archives: Angie Myers
As video usage and video views continue to grow, so does the importance of making video a key part of digital design. A Forbes headline from June reads “Video Marketing in 2018 Continues to Explode.” Consider this statistic from the article: more than 500 million hours of videos are watched daily on YouTube. In a 2018 survey that Hubspot conducted, 81% of businesses reported using video as a marketing tool, which is up 18% from last year’s survey.
Video Placement Guidelines
Despite the increased profile of videos, many people still place them at the bottom of emails, hide them in links, or forget about them altogether. A 2015 article by Stjepan Alaupovic for OnlineVideo.net has some practical guidelines for the placement of video on websites:
- Use a simple video player that viewers are used to seeing such as YouTube or Vimeo with a video play button to provide a visual cue to users.
- Place videos above the fold (in the top part of the screen) and in a prominent spot so that viewers see them easily.
- Enhance search engine optimization (SEO) with good metadata including a description that includes the word video and a verbatim transcription.
Recently, my own firm was redesigning our website. When the plan for the site was presented at a meeting, video was not part of it. Not only is video a product of most agencies today, it is essential for capturing an audience’s attention and presenting information in today’s digital environment.
Video Gallery or Library
In Chapter 4 of Digital Literacy for Technical Communication on information design, Michael J. Salvo and Paula Rosinski discuss the need for technical communicators to consider “findability” of documents and information. Today, users want to be able to find information in many formats including video. Websites should have a video gallery or library that is linked in a tab, card, or area of the homepage that is easy to see. Videos should be organized by category and playlists. Descriptive thumbnail images are useful, too.
Many organizations spend time, effort, and money producing videos, but they fail to consider where the video will be placed online, how it will be seen, and why users will view it. I recommend starting any video project by completing a video creative brief that lists a series of questions that should be considered. One of the most important questions to answer is “where will this video live online?” Below, you’ll find an example of a video creative brief.
In Superconnected, Mary Chayko discusses the inception of Google. It was developed by Stanford PhD students Larry Page and Sergey Brin and revolutionized the internet when the search engine became publicly available in the late 90s and created algorithms in the early 2000s. Today, Google is the world’s leading search engine.
“At the same time that it produces results for the user, Google also stores, caches, and archives large portions of web content as the web is being searched…Apple, Microsoft, Facebook, Yahoo, and other major tech companies also allow the data that flows in and through their platforms to be mined and in some cases participate in the mining. As a result, nearly everything that is done on the internet is tracked, analyzed, stored, and then used for a variety of purposes,” Chayko writes.
Google Accumulates Power
In May of this year, Steve Kroft of the TV news magazine 60 Minutes reported on the power of Google and critics who say the company, worth three quarters of a trillion dollars, is stifling competition. Google, which is owned by the holding company Alphabet, went public in 2004. It has also bought more than 200 companies including YouTube, the largest video platform, and Android, which runs 80% of smartphones.
In the 60 Minutes story, Gary Reback, a well-known antitrust lawyer, says Google is a monopoly. He says it’s a monopoly not only in search, but also other industries such as online advertising. Plus, Google accumulates information about users and sells that information to advertisers. He points out that people tell search engines more than they tell their spouses, giving Google a “mind-boggling degree of control over our entire society.”
The Business Insider reports Google is also a major player in the news industry, surpassing Facebook last year as “the leading source of traffic to news publishers’ websites according to Chartbeat…the majority of traffic to publishers’ websites from mobile devices.”
Google Dominates its Competition
Also, in May, the Wall Street Journal’s Christopher Mims wrote about the growing demand to break up the monopolies of Google, Facebook, and Amazon. He writes, “…as they consolidate control of their markets, negative consequences for innovation and competition are becoming evident.”
Jonathan Taplin, a digital media expert, says in the 60 Minutes story that Google has no real competition because it has 90% of the search market and Bing, Microsoft’s search engine, has 2%. The co-founder of Yelp, Jeremy Stoppelman, points out that Google has changed its search results over the years so that instead of returning the best information from around the internet, results at the top of the first page are often from Google properties. Google lists results from its own data first such as maps, restaurant reviews, shopping, and travel information. This is especially important when many users are viewing results on the small screen of a mobile phone.
Google Faces Regulation
Google has been fined by the European Union for anticompetitive actions. Over the summer, the EU slapped Google with a $5 billion fine. According to the Business Insider, the EU ordered Google to stop using its Android operating system to block competitors. Google is appealing that fine. Last year, the EU fined Google $2.7 billion for illegally promoting its shopping search results over its competitors.
The U.S. government should follow the example of the EU and provide more oversight of Google and other tech giants. It’s clear that Google is a powerful force in society, and with the company’s dominance comes the need for transparency and accountability. Recently, Google, Facebook, and Twitter have been called to testify and answer questions at U.S. Congressional hearings regarding Russian interference in the 2016 U.S. elections. An Axios article by David McCabe had more ideas on how the government could provide oversight:
- Require Google to release more information regarding its algorithms
- Make it easier to sue big tech companies like Google
- Designate it as a “common carrier” which would allow the government to appoint a body to oversee Google
All of these options should be considered, and more should be done to make sure Google and other powerful tech companies do not wield too much influence over our lives without our knowledge and consent. It should be noted that I relied heavily on Google to research this blog post.
I produce a blog for the Society of Women Engineers (SWE) called All Together. As the homepage states, it’s a blog about SWE members, engineering, technology, and other STEM-related topics. It’s up-to-date information and news about the Society and how its members are making a difference every day. You’ll find articles, videos, and podcasts under a variety of categories: Advocacy, Diversity & Inclusion, Member News, Outreach, Professional Development, SWE Magazine, and more.
Blogs vs. Websites
When I show people the blog or ask them to write an article for it, they often say it looks like a website. In fact, it is. As Robinson Meyer notes in the 2015 article “What Blogging Has Become” in The Atlantic, blogs in the past were a list of posts in reverse chronological order written by a single author. Today, blogs look like Medium, Tech Crunch, and Mashable. They have headlines, photos, and sections. They often appear the same as news sites, which many blogs have become. Huffington Post and BuzzFeed come to mind. Meyer also discusses how social media channels such as Facebook and Twitter have changed the online environment, driving traffic to today’s blogs.
Blogs and Social Media
Every post on All Together is shared on SWE’s social media channels which include Facebook, Twitter, LinkedIn, Instagram, and Snapchat. Each article page also has social media sharing buttons to make it easy for readers to share the content with their friends and colleagues. This strategy seems to be working. I just checked Google Analytics for the latest data on how All Together is performing. So far in 2018, it’s had more than 100,000 visitors. That’s a great statistic considering the total number of readers last year was about 65,000. The bar chart below shows how All Together’s readership has increased since it was launched in 2015.
When recruiting contributors to submit content for All Together, I send them a document describing the basics for writing a blog post. It calls for a blog to be at least 300 words for search engine optimization, and it should have subheadings and photos. Every blog should also have links to websites and embedded video or social media posts. This post follows all of those rules.
In Dylan Kissane’s 2016 DOZ article the 5 Most Important Trends in Blogging for 2016, number one is that bloggers are often now known as influencers. Number two is that size matters. The article cites a survey from Orbit Media Studios that found the average length of a blog post in 2015 was 900 words. Number three is the comments section is disappearing. Four is great graphics are needed. Visual rhetoric is just as important as text. Finally, number five is that engagement rates are more important than visitors and page views. It’s a measurement of how much readers engage with the content in the form of not only views but also shares, likes, and clicks. Fortunately for All Together, the average time readers spend on a page is almost two minutes.