Viewing China’s Social Credit System Through a Cultural Lens
Posted by Angie Myers
In Digital Literacy for Technical Communication, Barry Thatcher writes about understanding digital literacy across cultures. He points out that ethnocentrism about the way digital media will be used is common in U.S. research and theory. Thatcher advises technical communicators to consider the cultural aspects of a technology’s audience. He discusses the difference between individual vs. collective, universal vs. particular, and specific vs. diffuse. Thatcher uses China as an example of a collective culture. He writes that collective cultures “emphasize solidarity in relations, the common good of the group, and little need to focus on individuals.” By contrast, the U.S., Thatcher explains, values individualism.
An interesting case to examine how audiences view technology through a cultural lens is China’s social credit system. Recently, I read an article about China’s plan to monitor and rank its 1.4 billion citizens according to a social score in a system that punishes and rewards them for their behavior. Alexandra Ma of Business Insider reports the system is expected to be fully operational by 2020, but millions of people are already part of pilot programs.
“Like private credit scores, a person’s social score can move up and down depending on their behavior. The exact methodology is a secret — but examples of infractions include bad driving, smoking in non-smoking zones, buying too many video games and posting fake news online,” writes Ma.
Ma reports that local governments in China monitor behavior, and millions of Chinese people with low social credit scores are being punished by:
- Banning them from travel and hotels
- Blocking their children from the best schools
- Preventing them from working in state-owned businesses
- Putting them on blacklists for getting government contracts or credit cards
- Slowing their internet speeds
- Confiscating their dogs
Those with good social scores, according to Ma, get more matches on dating websites, discounts on energy bills, and better interest rates at banks.
Reaction to the system seems to depend on cultural values. Simina Mistreanu in an article for the website Foreign Policy explains the system is meant to promote trustworthiness in China’s economy and society. On the website What’s on Weibo, an article by Manya Koetse compares media coverage of the social credit system on Chinese online media versus Western media. Koetse writes that in Western media the social credit system is described in dark ways such as Orwellian, dystopian, chilling, or creepy. Chinese reaction is more positive. A citizen is quoted saying, “I feel like in the past six months, people’s behavior has gotten better and better. For example, when we drive, now we always stop in front of crosswalks. If you don’t stop, you will lose your points. At first, we just worried about losing points, but now we got used to it.”
These differences in the way Chinese media and Western media cover the story may be based in our cultural views. In China, the collective good is paramount, but in the U.S., we value individual rights. Most Americans would view a social credit system as an infringement of our freedom even though in the U.S. we do have systems that monitor the behavior of people and companies. We have financial credit scores, but they are mostly private and only accessed by authorized people and companies, and many states, such as Illinois, have banned the use of credit reports for job applications. The federal government maintains a no-fly list; however, it’s only for suspected terrorists. State and local governments have sex offender lists…only for people convicted in a court of law. Businesses may be rated through organizations such as the Better Business Bureau and websites like Yelp and Amazon, but these are not created by the government.
In my opinion, China’s social credit system is an interesting idea, but it would never work in the U.S. Americans would not want the government to have too much control over our lives. Furthermore, people would figure out a way to get around it and abuse it. Overall, its potential negative effects far outweigh its benefits.
This site uses Akismet to reduce spam. Learn how your comment data is processed.