Using Social Media for Collective Knowledge-Making

I enjoyed reading the article by Bernadette Longo titled Using social media for collective knowledge-making: Technical Communication between the global north and south (2014).  Longo discusses that technology has made it easy for anyone to create their own content and share their stories across a variety of technology.  For example much of the footage of civil uprisings in Egypt have been created using smart phones.  In areas that may not have the media availability, consumers have found that they can create their own content and don’t have to wait for others to share their stories.  This created content by the general public has helped provide government and police officials inside information that has helped change history.

The idea that anyone can create content which can create knowledge is pretty mind-blowing.  Technology has really allowed us to help ourselves and others.  Without in the field reporters many areas of the world could be limited in the amount of information coming in and going out.  While not all content created on social media is sharing credible knowledge it feels like we are on the right track.

Longo discusses that social media can create open lines of communication and enable collaboration.  This is also a very important concept.  Not only are we able to view and respond to communication from areas and populations of the world that were once inaccessible, we now have lines of open communication for collaboration.  Populations that never had their own voice can now create their own content and collaborate with other areas of the world.

Another concept that Longo brings up is that with all of this collaboration ideas can become a little muddled or blurred due to multiple owners, however the content can become much richer and more useful.  I can see how this could be an issue.  The more hands we have in content the more points of view are being expressed.

I feel that social media is creating a positive environment for knowledgeable content design especially in areas that previously didn’t have the ability to communicate or collaborate.

 

Posted on October 1, 2017, in Social Media. Bookmark the permalink. 2 Comments.

  1. “For example much of the footage of civil uprisings in Egypt have been created using smart phones. In areas that may not have the media availability, consumers have found that they can create their own content and don’t have to wait for others to share their stories.”

    To this end, have you seen http://www.miamiherald.com/entertainment/article176841686.html

    I think Longo’s work is one that is insightful and pertinent to our class but is dating itself too. While there are seminal moments in social media + activism history, I think it’s safe to say it may be the first place many go to rather than turning on the TV. Of course, that’s assuming access and various levels of tech literacy.

  2. “For example much of the footage of civil uprisings in Egypt have been created using smart phones. In areas that may not have the media availability, consumers have found that they can create their own content and don’t have to wait for others to share their stories.”

    To this end, have you seen http://www.miamiherald.com/entertainment/article176841686.html

    I think Longo’s work is one that is insightful and pertinent to our class but is dating itself too. While there are seminal moments in social media + activism history, I think it’s safe to say it may be the first place many go to rather than turning on the TV. Of course, that’s assuming access and various levels of tech literacy.

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