Adapting our Lives in a Web 2.0 World
All three readings this week seemed to focus on the ways that the world has adapted to social media and services. In the workplace, our education system, and our personal lives, we have changed how we interact and communicate with each other. There are also new opportunities that social media and services can give us that we have no fully explored yet. This leads to the question; how can we fully take advantage of these new opportunities when we do not fully understand how much or little limitations we have? I will explore aspects of success and failure with both education and work-related adaptations to online services and social media.
The classroom is no longer limited to school hours or physical boundaries. Online classes and academic services used by schools are helping education reach and accommodate more students. Ferro et al. argues that education has expanded to be more inclusive and participatory. Students do not have to wait until class starts, as online resources can help them keep in close communication. Online forums for classes have always been helpful for commonly asked questions by students to help everyone involved in the class more efficiently share knowledge and misunderstandings in coursework.
I cannot argue that using online services for school isn’t helpful, but I do feel like it has a long way to go. With the budget limitations every education system has, it is difficult to quickly improve and create a more efficient online educational environment. I am currently enrolled in two Universities and taking online courses with both. The other University I am getting my Master’s degree in computer science. Compared to my bachelors which was all in person, this experience has been much more of an independent journey. Half of the fun of college was meeting people and talking to them about literally anything but school. I do think that online courses can be improved in relation to this. For example, what if we were provided with, encouraged, or expected to use an active communication service, like a chat service, to get to know each other and collaborate with better. Forums and email give us passive communication, and this can lead to students and teachers only discussing what they need to get work completed. It feels much less likely we will actually get to know small details about each other when we have our real lives offline. Longo states that community can be as much “an act of exclusion as it is an inclusion” (p. 5). It seems as though the online classroom has created a community that is more academic than social.
When reading Pigg’s article about distributed work I was quite surprised in the direction that was taken. I thought it would focus on a company like mine with offshore workers, but instead it was much simpler. The study on Dave and his fatherhood blog was completely inspiring. I was very impressed by his ability to establish a niche community in a boundary-less environment of the internet. I love that the internet gives a voice to people like this. In the book industry, you may have the best idea, but getting published is still chalked up to luck. Now we have this uncharted opportunity to be both a writer and an entrepreneur. Being successful may still have to do with luck, but getting your work into a public domain is trivial.
Pigg also brings up room for improvement in the work environment especially when considering employees restrictions involving “cyberslacking” and internet monitoring. Although it may be obvious that certain websites may be inappropriate for work, the nature of my job relies heavily on access to multiple services and social media sites. One example is that we have Skype and most chat options blocked on our internal network. Half of my team members live in Maryland whom I have to call daily, so we end up creatively huddling around phones and sharing web communication tool accounts just to do our jobs. Additionally, integration with certain social media sites can be required depending on the projects we are working on. To do this we have to ask special permission from IT to do jobs assigned to us. Ferro et al. explores the expanding usage of social media and online services that people use to complete their jobs today. It looks as though we will need to reevaluate our approach and the tradeoffs of restrictions vs. employee efficiency.
Both work and education have gone through a lot of trial and error in order to adapt and take advantage of online technologies. Although there seem to be a lot of potential innovations, these aspects of our lives have budgetary limitations that cannot afford error. At the rate technology is changing these parts of our lives may never fully embrace the newest capabilities available, but they are definitely opening up new opportunities.