Monthly Archives: September 2017
All three readings this week seemed to focus on the ways that the world has adapted to social media and services. In the workplace, our education system, and our personal lives, we have changed how we interact and communicate with each other. There are also new opportunities that social media and services can give us that we have no fully explored yet. This leads to the question; how can we fully take advantage of these new opportunities when we do not fully understand how much or little limitations we have? I will explore aspects of success and failure with both education and work-related adaptations to online services and social media.
The classroom is no longer limited to school hours or physical boundaries. Online classes and academic services used by schools are helping education reach and accommodate more students. Ferro et al. argues that education has expanded to be more inclusive and participatory. Students do not have to wait until class starts, as online resources can help them keep in close communication. Online forums for classes have always been helpful for commonly asked questions by students to help everyone involved in the class more efficiently share knowledge and misunderstandings in coursework.
I cannot argue that using online services for school isn’t helpful, but I do feel like it has a long way to go. With the budget limitations every education system has, it is difficult to quickly improve and create a more efficient online educational environment. I am currently enrolled in two Universities and taking online courses with both. The other University I am getting my Master’s degree in computer science. Compared to my bachelors which was all in person, this experience has been much more of an independent journey. Half of the fun of college was meeting people and talking to them about literally anything but school. I do think that online courses can be improved in relation to this. For example, what if we were provided with, encouraged, or expected to use an active communication service, like a chat service, to get to know each other and collaborate with better. Forums and email give us passive communication, and this can lead to students and teachers only discussing what they need to get work completed. It feels much less likely we will actually get to know small details about each other when we have our real lives offline. Longo states that community can be as much “an act of exclusion as it is an inclusion” (p. 5). It seems as though the online classroom has created a community that is more academic than social.
When reading Pigg’s article about distributed work I was quite surprised in the direction that was taken. I thought it would focus on a company like mine with offshore workers, but instead it was much simpler. The study on Dave and his fatherhood blog was completely inspiring. I was very impressed by his ability to establish a niche community in a boundary-less environment of the internet. I love that the internet gives a voice to people like this. In the book industry, you may have the best idea, but getting published is still chalked up to luck. Now we have this uncharted opportunity to be both a writer and an entrepreneur. Being successful may still have to do with luck, but getting your work into a public domain is trivial.
Pigg also brings up room for improvement in the work environment especially when considering employees restrictions involving “cyberslacking” and internet monitoring. Although it may be obvious that certain websites may be inappropriate for work, the nature of my job relies heavily on access to multiple services and social media sites. One example is that we have Skype and most chat options blocked on our internal network. Half of my team members live in Maryland whom I have to call daily, so we end up creatively huddling around phones and sharing web communication tool accounts just to do our jobs. Additionally, integration with certain social media sites can be required depending on the projects we are working on. To do this we have to ask special permission from IT to do jobs assigned to us. Ferro et al. explores the expanding usage of social media and online services that people use to complete their jobs today. It looks as though we will need to reevaluate our approach and the tradeoffs of restrictions vs. employee efficiency.
Both work and education have gone through a lot of trial and error in order to adapt and take advantage of online technologies. Although there seem to be a lot of potential innovations, these aspects of our lives have budgetary limitations that cannot afford error. At the rate technology is changing these parts of our lives may never fully embrace the newest capabilities available, but they are definitely opening up new opportunities.
This is my first course for my certificate requirements. I wasn’t totally sure I would “fit” into the MSTPC program since my background is literature, and I have limited experience with technical writing and media. I saw it as a challenge of my boundaries of knowledge. However, as a reader of some of the class material, I felt I was not part of the target audience since I am not familiar with technical writer jargon etc. Of course, if a reader cannot relate to the material, it is a struggle to maintain interest and focus. Nonetheless, I kept on reading. As I was reading Blythe, Lauer and Curran’s “Professional and Technical Communication in a Web 2.0 World,” I began to relate, to focus and to reflect.
I teach mainly composition at a technical college, yet we still devise our composition classes as if they were for a four-year college. I have had some of my students complain about having to take one writing class since they felt it didn’t pertain to their program. Of course, in the end they understand that any writing genre (mainly essays) will help them communicate more effectively in their careers. However, the set curriculum may not be sufficient if many of my technological-minded students are going into careers where more technical writing would be the norm.
A student who graduates from a technical school is more apt to be required to write similar forms of communication as mentioned in Blyth, Lauer and Curran’s report. Figure 1 (Blythe, Lauer and Curran, 2014, p. 273) lists research papers only on the bottom of the type most valued column; whereas, emails, instruction manuals, websites, presentations and blogs are at the top of both the list of most often used and most valued. So, perhaps I can begin making changes in my courses to meet the future needs of my students.
I am not discounting the value of essay writing and the objectives of our mandatory writing courses, for it does require the skills needed to do many of the more technical forms of writing. However, perhaps exposing students to other genres of writing would be beneficial in that it may attract the interest of a more tech-savvy (or interested) audience and may lead students to feel like they are getting more out of their course that they can apply directly to their programs and future careers.
Perhaps being a student again (not originally by choice) has reminded me of how my students feel when entering my required classes. Plus, this class is broadening my understanding of writing and the value of different forms of communicating in today’s technical world. Hopefully, my students will feel the same.
Blog, blog, blog. . .
I have never blogged, nor found interest in blogs. Perhaps this was largely due to time constraints, but I am also sure it was due to my personal bias toward blogging, for it seemed to me that many used it to vent. I thought of blogs as more of an online personal journal.
The Writing Process
Many of my students blog, so I decided to use the following video about writing a blog as a way to connect with my audience, and show them that writers don’t just write– they follow a process.
Audience, Tone & Context
In addition, to sharing the above video about writing a blog, we also discuss audience, tone and context. Since the professor in the video is Canadian, that alone opens a discussion on audience, tone and context. So, we also evaluate the professors choices in devising this video.
After doing activities like this with my students, I realized I needed to change my attitude about blogging. My goal as a writing instructor is to get students to write– even if they are writing blogs. Most likely they will enjoy the process more since it isn’t a traditional “essay.”