Scams and Accountability
The reading brings up the idea of actual privacy and perceived privacy. This is a very good point because someone may feel that their information is save when it isn’t. A good example of this is using a credit card when online shopping. Even though a company can have on their website that they’re a secure site, they might be using order files that contain credit card numbers. When I worked at the software company that made and sold order management software, I’d see this all the time. There are updated versions of the software that don’t allow for credit card numbers to be displayed, but if someone hadn’t updated their software they were carelessly storing customer data. The customer felt safe because the site provided the appearance of being secure, but in reality credit card numbers are available to everyone that works for that company. There were many times I even saw credit card data supporting customer support inquiries.
Another example of actual and perceived privacy is going out to eat at a restaurant and paying your bill with your credit card. This is pretty standard, as it seems most people don’t carry cash. Your waiter can be walking away with your credit card and scamming your information. below is a link to an example story of waiters using skimming devices to copy credit card numbers so they could create counterfeit cards to use to purchase expensive items and sell them for cash.
Some of you might be wondering what credit card skimming is. The image below shows some details about how credit card skimming can be done. The link below the image takes you to an article (where you’ll also see this image) that provides some more information about credit card skimming.
The reading makes a point that “we take it on faith people are who they say they are.” This is so true in many aspects, such as online dating. When you go on a site like match.com you’re just believing the person’s profile is an accurate representation of who they are. This issue goes deeper than that though. Celebrities get scammed this way by “catfishing”. I saw on the news the other day that Brad Paisely and his wife got scammed by someone claiming their daughter was dying and she just wanted to speak to them. The woman running the scam never asked for money, but when she said her daughter passed away she asked that Brad Paisely provide a song he had sung on the phone for the funeral service.
The link below (that also contains the image above) provides the story in text and video form.
The video also mentioned this wasn’t the first celebrity that was scammed this way. It’s very sad to think people would play on the emotions of another person in such a way. This I guess opens the door to ethics, which was also part of the reading this week. I know the reading focused more on workplace and email ethics, which I think is an important topic being email is replacing conversations. I think that email is not only quick to fire off and get a response, but it also covers you from taking the blame for something. For example, If I call someone at work and ask if something is ok and they say yes, I have no evidence that approval happened if something goes wrong. If it was done via email, the accountability is on that person.
I think in the “cut-throat” world we live in makes the workplace tough because everyone is on the go and wants to look good. Ethics sometimes take a backseat.